Terms and Conditions

This Website is owned and operated by Phulnath Sweet Mart & Restaurant, Trading name of Phulnath LTD. Throughout the site, the terms ‘We, Us and Our’ refer to Phulnath Sweet Mart & Restaurant.

By visiting our site and procuring products from us, you engage in our service and agree to be bound by the following terms and conditions.


After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your Order has been accepted. No contract will exist in relation to the Products until we have confirmed to you by email that the Product has been dispatched. Our acceptance to your offer will be deemed complete and the contract between us shall be formed when we send you a Dispatch Confirmation.


We reserve the right to amend the prices without any prior notice.


In order to purchase products with us, you must submit a valid Visa or debit card. You warrant that the payment card you submit is yours. All credit/debit card holders’ users are subject to validation checks and authorisation by the payment provider. We are not responsible in the event that your payment card provider refuses to authorise payments.

All payments are managed securely by our trusted third party payment provider.


Products will be dispatched to your delivery address as soon as reasonably possible after acceptance of your order. Delivery charges and sales tax will be made in accordance with your location and you will be informed of the relevant charge on the Site before you confirm your order. Further information is available on Delivery Information Page.

If you are using click and collect then please make sure to bring the card you have paid with along with a photo ID which must be your passport or photo driving licence, matching the name on the card.


Please note we work in an environment where we handle allergenic products. Traces of following may be present in the items we manufacture: Milk, Nuts, Gluten, Peanut, Sulphur Dioxide, Mustard, Sesame. Please check individual item ingredients and allergenic descriptions. If you are allergic to any of these please contact us to verify/confirm.



Please note we have worked hard to ensure descriptions and labelling is as accurate as possible. Phulnath Ltd does not warrant the accuracy or reliability of any of the information or content about the Products, goods or services, software or advertisements (together, referred to as the “Materials”) contained on, distributed through, or linked, downloaded or accessed from this website.


Cancellations, Returns, and Refunds


Need help?

Contact us at info@phulnath.co.uk for questions related to returns and exchange. Or send a message using the contact us page.